Privacy Policy

    Effective Date: 10/9/2025

    1. Introduction

    True Local LLC ("we," "us," or "our") operates the True Local KC website and platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    2. Information We Collect

    Personal Information

    We may collect the following personal information:

    • Name, email address, and phone number
    • Business information (for service providers)
    • Account credentials and profile information
    • Payment information (processed securely through Stripe)
    • Communication preferences

    Usage Information

    We automatically collect certain information about your use of our Service:

    • IP address and device information
    • Browser type and operating system
    • Pages visited and time spent on our Service
    • Referral source and search terms
    • Cookies and similar tracking technologies

    3. How We Use Your Information

    We use your information for the following purposes:

    • Provide and maintain our Service
    • Process transactions and manage subscriptions
    • Communicate with you about our services
    • Improve our website and user experience
    • Comply with legal obligations
    • Prevent fraud and ensure security
    • Send marketing communications (with your consent)

    4. Information Sharing and Disclosure

    We may share your information in the following circumstances:

    Service Providers

    • Stripe: Payment processing (subject to Stripe's privacy policy)
    • Supabase: Database and authentication services
    • Google Analytics: Website analytics and performance

    Legal Requirements

    We may disclose your information if required by law or to:

    • Comply with legal process or government requests
    • Protect our rights, property, or safety
    • Prevent fraud or illegal activities

    5. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your experience. These include:

    • Essential Cookies: Required for website functionality
    • Analytics Cookies: Google Analytics for usage statistics
    • Preference Cookies: Remember your settings and preferences

    You can control cookies through your browser settings, but disabling them may affect website functionality.

    6. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

    7. Your Rights

    Depending on your location, you may have the following rights:

    • Access your personal information
    • Correct inaccurate information
    • Delete your personal information
    • Restrict processing of your information
    • Data portability
    • Opt-out of marketing communications

    8. Children's Privacy

    Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

    10. Contact Us

    If you have questions about this Privacy Policy, please contact us at:

    True Local LLC

    Email: [email protected]

    Address: True Local KC
    PMB# 352
    5400 Johnson Dr
    Mission, KS 66205